In short:
Credit and debit card payments are expected to be enabled for full fare passengers later this year, starting on trains before buses and trams.
Tap And Go Nears Rollout
Victorians are closer to being able to pay for public transport using a credit or debit card, smartphone or smartwatch, with the next phase of contactless payment testing beginning on the myki network.
Nearly 3,000 new ticket readers have now been installed at more than 280 myki-enabled train stations, clearing the way for controlled testing to start early next month.
The next stage involves closed-group technical testing in a laboratory environment using staff from the Department of Transport and Planning. The testing will run across three days and assess performance across a range of bank cards and smart devices.
Additional trials will then take place at a small number of selected train stations to assess how the system performs in real-world conditions. These tests will examine customer functions such as refunds, customer support and contact centre processes.
Public trials will follow in the coming months, allowing passengers at selected stations to participate and provide feedback before contactless payments are enabled for full fare-paying passengers.
Installation of the new readers across the train network was completed late last year. Installation on buses and trams is due to be completed early this year.
Until testing is finalised and contactless payments are activated, the new readers will continue to accept myki only. Passengers must continue using a physical myki card or Mobile myki.
Further details on public trials will be announced.
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