In short:
Victoria has launched a new construction complaints referral service to report criminal or unlawful behaviour on public worksites. The reforms are expected to affect major housing, infrastructure and industrial projects across Wyndham, with mandatory reporting rules starting 1 January 2026.
Construction Complaints to Get Easier
The Victorian Government has introduced a new complaints referral system aimed at identifying criminal and unlawful behaviour on public construction sites, with implications for major building and infrastructure projects across Wyndham.
Minister for Industrial Relations Jaclyn Symes announced the launch of the Construction Complaints Referral Service, operated by Workforce Inspectorate Victoria, following changes to Victoria’s labour hire laws passing Parliament.
The new service creates a single entry point for complaints linked to public construction projects. Complaints will be assessed and referred to the appropriate regulator, including workplace safety, labour hire licensing or law enforcement agencies.
Wyndham continues to see large-scale housing construction, industrial warehousing, logistics hubs and publicly funded infrastructure delivered across suburbs such as Tarneit, Truganina, Werribee and Wyndham Vale.
The reforms are expected to affect how issues on state-funded worksites in these areas are reported and investigated.
The changes include new legal protections for people who make complaints. A new criminal offence has been introduced for causing or threatening detriment against a person who provides information to Workforce Inspectorate Victoria, aimed at addressing intimidation and reprisals on construction sites.
The referral service forms part of the Government’s response to the Wilson Review, which examined governance and misconduct in the construction sector.
This includes information-sharing arrangements between Victorian and Commonwealth regulators to identify criminal or unlawful behaviour.
From 1 January 2026, contractors working on public construction projects will be required to report criminal and unlawful behaviour under new government policy and contract conditions.
This will apply to state-funded roads, schools, health facilities and civic infrastructure commonly delivered in high-growth municipalities like Wyndham.
Separate legislative changes have also strengthened the powers of Victoria’s Labour Hire Authority, including tougher fit and proper person tests, broader definitions of labour hire activity, stronger document-production powers and expanded publication of licensing decisions.
The reforms are designed to prevent labour hire operators with links to criminal organisations from operating in sectors such as construction, warehousing and logistics.
An evaluation of the implementation of the Wilson Review recommendations will be undertaken two years after the reforms commence.
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